Privacy Policy
At Azoogi Pty Ltd, we keep things simple, transparent, and hassle-free. We value your trust and are committed to protecting your privacy while providing high-quality commercial and architectural lighting solutions to our trade clients across Australia. This Privacy Policy explains how we handle your personal and business information when you visit our website, use our trade portal, or deal with our team.
1. Who We Are & How Our Site Works
Azoogi is a trade-only wholesale supplier. While our website displays our product catalog for general browsing, online pricing and stock availability are strictly restricted to approved commercial and wholesale trade account holders. We do not operate an online retail e-commerce store—all orders and quotes are placed directly via email or through your dedicated account representative.
2. Information We Collect
We only collect information that is necessary to verify your business, manage your trade account, and support your commercial lighting needs. This includes:
- Trade Account Information: Company name, ABN, contact person name, email address, phone number, and physical/delivery address when you apply for or use a trade login.
- Communications: Details shared when you contact us via email, phone, or website contact forms regarding product inquiries, stock, or technical support.
- Website & Analytics Data: Technical information automatically collected when you visit our site, including IP address, browser type, pages viewed, and general location data.
3. How We Use Your Information & Trade Mailing List
We use your information exclusively for legitimate business purposes, including:
- Verifying and setting up approved trade account logins to view pricing and live stock levels.
- Processing and fulfilling orders placed with our representatives or via email.
- Providing technical guidance, datasheets, warranty support, and product updates.
- Trade Mailing List: When you send us an inquiry, request a quote, or register for a trade account, your contact email will be included on our trade communication list. We use this to share important updates regarding new stock, product launches, technical updates, and promotional offers relevant to your business. You can easily opt out at any time by clicking the “Unsubscribe” link in any email or by contacting support@azoogi.com.
- Improving our website performance and trade portal usability.
- Complying with legal, tax, and reporting obligations under Australian law.
We will never sell, rent, or trade your personal or business information to third parties.
4. Cookies & Web Analytics
Our website uses cookies and analytical tools (such as Google Analytics) to help us understand how trade clients navigate our product catalog. These tools use standard web identifiers to collect anonymous data about site usage.
You can choose to disable cookies in your web browser settings at any time, though some features of the trade login portal may rely on cookies to remain signed in securely.
5. Data Security & Storage
We take sensible, industry-standard security measures to safeguard your electronic data and account credentials against unauthorized access, loss, or misuse. Access to your trade portal account is secured by your login credentials, which should be kept confidential by your authorized team members.
6. Accessing & Updating Your Information
You have the right to access, update, or request the deletion of the business contact information we hold for you. If you need to update account details, unsubscribe from communications, or remove former staff members from your trade account access, simply send an email to support@azoogi.com.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed, please reach out to our team: